In your day-to-day work, you will be answering the telephone and helping patients, clients, managers, and other HMC guests. They will see you as a representative of HMC. How you interact with them is important.
This section outlines the standard operating procedures (SOPs), methods and templates for memos, emails, fax, PowerPoint and letterhead, and how to effectively and efficiently compose memos and emails.
Filing systems are a critical part of your role, and of your manager's. A well-organized filing system allows you to retrieve information quickly and efficiently. It also allows others to have easy access when you are away from work.
Oracle and HICT Gate provide IT solutions to assist you to do your job well. You would already be using this for your timecards through HMC OTL Self Service. But do you know about all the other resources that are available?