This section introduces the learner to the importance of coordinating meetings, the Executive Diary, and their associated resources. The Executive Digital Diary is used to manage and coordinate appointments to limit delays, overruns and travel time between appointments.
This section discusses effective management of transportation bookings using HMC systems and services. HMC provides many transport options for staff and guests. Using the online transportation booking system helps plan for upcoming transportation needs.
This section provides guidance on best practice in managing office supplies. Having the right office supplies makes your office more efficient.
This section discusses the need for correct spelling, punctuation and grammar, and provides guidance on the use of HMC templates and best practice for translations for correspondence. Do you know how to best write correspondence at an executive level? There are five key questions to ask yourself when composing correspondence.
TThis section discusses the need for HMC secretarial staff to take responsibility and be proactive in the discharge of their duties. A positive first impression will last forever, but so will a bad first impression.